Store Policies and Returns

Shipping Information

98% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. All orders are shipped from Los Angeles.

Here are our estimated shipping delivery times:

USA: 5 – ­8 business days.
Canada: 6 – 12 business days.

Returns and Exchanges

Did we make a mistake? If there was an error packaging your order, we will do whatever it takes to make sure that you receive the correct item. We won’t settle for anything less than 100% customer satisfaction.

Order Never Arrived?

If your order didn’t end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at support@backatnoon.com making sure you quote your order number. We’ll see what can be done.

Damaged Items

The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!

Wrong Size

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with us at support@backatnoon.com and we’ll let you know what your next steps are.

For any of the above options, please send the items back to:

Back At Noon
11025 Westlake Drive
Charlotte, NC 28273

Payment

Mastercard, Visa, Discover Card, JCB, Diner’s Club, American Express, and PayPal

Shirt Care

To extend the life of your shirts, wash them inside-out in cold water and line dry.

Refunds & Discounts

Coupon codes can be applied during the first step of checkout, where you can see thumbnails of your item in your cart. Please note that we do not allow coupon code stacking. Orders found with stacked coupons may be voided.

Product Descriptions

We attempt to be as accurate as possible; however, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

The Legal Stuff

Risk of Loss: The title of all goods transfers to the buyer at the point of destination.

Disputes: Any dispute relating in any way to your visit and purchases at our site shall be adjudicated in any state or federal court in Kootenai County, Idaho, and you consent to exclusive jurisdiction and venue in such courts.